CAC Payback Period Calculator

Months to recover Customer Acquisition Cost

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CAC Payback Period Calculator

Months until a new customer becomes net-positive. Critical SaaS metric: shorter payback = capital-efficient growth, longer = need more funding to scale.

How to use this tool

  1. 1

    CAC input

    Total cost to acquire one customer.

  2. 2

    ARPU + margin

    Monthly revenue + gross margin.

  3. 3

    See payback months

    Healthy SaaS: <12 mo. SMB: <6 mo.

Frequently Asked Questions

What's healthy CAC payback?
B2B SaaS: <12 months. SMB SaaS: <6 months. Enterprise: <18 months. Above these = capital-inefficient growth.
Should I include sales rep cost in CAC?
Yes — fully loaded sales cost (salary + commissions + tools) is part of CAC. Some companies report "marketing-only CAC" which is misleading.
CAC payback vs LTV/CAC?
Different lenses. CAC payback = how fast you recover cash. LTV/CAC = total profit per dollar spent. Both matter — VCs scrutinize both.

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